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Visitor: Help

The Classwell Learning Group Home page, http://www.classwell.com, serves as the entry point for customers to access Classwell's integrated suite of K-12 educational tools and content. Customers with an account can register or log in directly from this page.

If you or your district are interested in subscribing to Classwell's service, please contact us at 1-866-210-3033 or fill out our Information Request Form to receive information about membership.

If you are currently having problems with any area of the Classwell site, please email us at customer_care@classwell.com or call us toll-free at 1-866-210-3033.

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Registering and logging in to the Classwell site involves a few simple steps. Once you have entered your registration information, you can log in and immediately start using the Classwell service. If you are a student, your teacher should have already completed your registration and you just need to log in.

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Click the "Register" button on the Home page of the Classwell site and enter your Activation Code and a School Code. You should receive these codes from Classwell or your local Classwell administrator before you begin the registration process. If you do not have these codes, please contact your local administrator or call Classwell at 1-866-210-3033 or email customer_care@classwell.com.

After you have entered your School and Activation codes and clicked "Submit," complete the following steps to register:

  1. Enter or select the following information as requested:


    • Title: Select one or more titles from the list. (To select more than one title, hold down the shift key.)


    • Prefix: Select the appropriate prefix.


    • *First Name (Required): Enter your first name.


    • *Last Name (Required): Enter your last name.


    • *Email (Required): Enter your email address. Classwell will use this address to email a lost password to you.


    • *User Name (Required): Create a User Name. You will need to enter this User Name the exact same way each time you log in to the Classwell service so note if you are using upper or lower case letters. It cannot be changed once it is created. A User Name can be a combination of numbers and letters and must be between 4 and 15 characters long. Choose a User Name that it easy to remember.


    • *Password (Required): Create a Password. You will need to enter this Password the exact same way each time you log in to the Classwell service so note if you are using upper or lower case letters. Choose a Password that is easy to remember.


    • *Re-enter Password (Required): This verifies your Password.


    • *Helpful Hint (Required): If you forget your Password, this Helpful Hint question will be used by Classwell's Password Recovery Service to make sure we are sending you (and no one else) your Password.


    • The four options you can choose from are:

      1. What is your favorite color?


      2. What is your pet's name?


      3. What is your favorite sports team?


      4. What is your mother's maiden name?


    • *Answer to Helpful Hint (Required): Enter the answer to your Helpful Hint question.


  2. If you are a teacher, you have the option to enter the following information:


    • Grade Levels: Select the grades you teach. This will make it easier to search for relevant content in the Classwell system.


    • Subjects: Select the subjects you teach. This will make it easier to search for relevant content in the Classwell system.


  3. Read the Terms of Use Agreement carefully. By checking the box at the bottom of the Registration page, you accept these terms.


  4. Click "Register." The system will validate the data you entered. This will become your Classwell Profile.


If any registration information is missing or is incorrect, you will be prompted to modify it.

If all required information is valid, you will be able to review a Confirmation page. If all displayed information is correct, please click "Submit." If not, click "Edit" to modify the information.

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Once you are a registered member of Classwell, you can log in from the Classwell Home page (http://www.classwell.com) or by clicking on the round "Log In" button at the top of your screen. Enter your information carefully as the system will only recognize your User Name and Password if you enter it EXACTLY as you did during registration.

Please complete the following steps to log in:

  1. Enter the following information as requested on the Log In page:


    • School Code: You should have received a School Code from Classwell or your local Classwell administrator. If you do not have this code, please contact your local administrator or call a Classwell Customer Care Representative at 1-866-210-3033 or email customer_care@classwell.com.


    • User Name: Enter the User Name you created during registration.


    • Password: Enter the Password you created during registration.


  2. Click "Submit."


If the system does not find a match for the login information entered, an error message will appear and you can re-enter your School Code, User Name, and Password. If you do not have all the correct information, please click the "Log in Assistance" link to recover your Password.

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To log in to the Classwell system, you need to have a School Code, a User Name, and a Password. Should you forget this information, Classwell Customer Care Representatives are available to help you.

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To recover a User Name, call a Classwell Customer Care Representative at 1-866-210-3033, or email customer_care@classwell.com. If you are a registered student, please contact your teacher.

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To recover a Password, click the "Log in Assistance" link on the Log In page. If you are a registered student, please contact your teacher.

Once you are on the Log in Assistance page, complete the following steps to recover a Password:

  1. Enter the following information as requested:


    • School Code: You should have received a School Code from Classwell or your local Classwell administrator. If you do not have this code, please call a Classwell Customer Care Representative at 1-866-210-3033, or email customer_care@classwell.com.


    • User Name: Enter the User Name you created during registration.


    • Helpful Hint Question: Select the Helpful Hint question you chose when you registered.


    • Helpful Hint Answer: Enter the answer to the Helpful Hint question you created during registration.


  2. Click "Submit."


If you answered the Helpful Hint question correctly, your Password will be emailed to the email address entered during registration. If you see an error message, call a Classwell Customer Care Representative at 1-866-210-3033 or email customer_care@classwell.com.

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 Help Contents
 Visitor Section
 Help Contents
 Visitor Section
 Getting Started
 Registering
 How to Register
 How to Log In
 Recovering a User Name, Password, or School Code
 Recovering a UserName
 Recovering aPassword